Client Service

Shipping

All orders are processed within 1–2 business days after payment confirmation. Orders placed after 17h00 (GMT) or on weekends are processed the next business day.

You will receive an email with your tracking number as soon as your order is dispatched.

Portugal

€5.00 · Free from €1502–4 dias úteis

Portugal Continental e Ilhas

Europa — Zona 1

€12.00 · Free from €2004–7 dias úteis

Espanha, França, Alemanha, Itália, Países Baixos, Bélgica, Luxemburgo, Áustria, Suíça, Irlanda

Europa — Zona 2

€18.00 · Free from €3006–10 dias úteis

Grécia, Polónia, Suécia, Dinamarca, Noruega, Finlândia, República Checa, Hungria, Roménia, Bulgária, Croácia, Eslovénia, Eslováquia, Estónia, Letónia, Lituânia, Chipre, Malta, Liechtenstein, Mónaco, Andorra, San Marino, Vaticano, Sérvia, Albânia, Bósnia e Herzegovina, Kosovo, Montenegro, Macedónia do Norte

Tracking

Once your order ships, you'll receive a tracking link by email. You can also check the status of your orders in My Account.

Duties & Taxes

Orders within the EU are shipped duty-free. Orders to non-EU countries (Norway, Switzerland, etc.) may be subject to import duties charged by the destination country — these are the responsibility of the recipient.

In-Store Pickup

Free pickup is available at our store in Viseu — Rua Miguel Bombarda, 33, 3500-176 Viseu. Select this option at checkout and your order will be ready within 1 business day.

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